Terms of service

Legacy Property Services LLC

Effective Date: October 24, 2026
Website: https://legacypropertyservices.info
Service Area: Greater Louisville, Kentucky, and Kentuckiana

1. Acceptance of Terms

Welcome to Legacy Property Services LLC (“Legacy Property Services,” “Legacy,” “we,” “us,” or “our”).

By accessing or using our website, submitting a project request, or requesting information about our services, you agree to these Terms of Service.

These terms govern the use of our website and provide general information regarding our services. Individual projects may be subject to additional written estimates, proposals, contracts, or service agreements.

2. Our Services

Legacy Property Services provides residential and commercial property maintenance, improvement, and exterior services.

Our services may include:

-Landscaping and property enhancements

-Lawn and landscape maintenance

-Bush trimming, vegetation management, and overgrowth removal

-Property and lot cleanups

-Site preparation and debris removal

-Grading and drainage improvements

-Erosion and water runoff management

-Hardscapes, patios, walkways, and retaining walls

-Tree trimming and related property maintenance

-Storm debris cleanup and seasonal property services

-Other property improvement services offered by Legacy

Service availability, project scope, and pricing may vary by location, property conditions, and individual requirements.

3. Project Requests and Estimates

Visitors may submit project information through our website, contact us by telephone, or communicate with us through other available channels.

Submitting a request does not guarantee service availability, project acceptance, scheduling, or a specific price.

Estimates may depend on property size, existing conditions, required labor, materials, equipment, site accessibility, and other project-specific considerations.

An estimate is not a binding agreement unless accepted under the terms specified in the applicable proposal or contract.

4. Project Agreements

Specific projects may be governed by separate written estimates, invoices, proposals, or service agreements.

These documents may address:

-Scope of work and project specifications

-Materials and equipment

-Pricing and payment schedules

-Deposits and cancellation requirements

-Estimated project timelines

-Customer responsibilities

-Change orders and additional work

-Warranties, maintenance, and follow-up services

If a separate written project agreement conflicts with these general website terms, the project-specific agreement will control regarding that work.

5. Property Access and Customer Responsibilities

Customers are responsible for providing accurate property information and reasonable access to areas where services will be performed.

Before work begins, customers should disclose known property conditions or hazards, including:

-Underground utilities, irrigation systems, and drainage lines

-Septic systems and underground structures

-Property boundaries or access restrictions

-Existing damage or unstable surfaces

-Restricted areas and safety concerns

-Required permissions from property owners or associations

C

ustomers are responsible for obtaining permissions or approvals within their control, unless otherwise agreed in writing.

Legacy may delay or decline work when conditions create unreasonable safety risks or prevent proper completion.

6. Underground Utilities and Property Conditions

Certain landscaping, grading, excavation, drainage, and site preparation projects may involve ground disturbance.

Appropriate utility-location procedures and legally required notifications must be completed before excavation or other regulated work begins.

Responsibilities for utility coordination, permits, and site preparation will be established by the applicable agreement and law.

Legacy is not responsible for inaccurate information supplied by a customer, except to the extent responsibility cannot legally be excluded.

Any responsibility for damage to underground structures, landscaping, pavement, or other property will be determined according to the circumstances, applicable law, and the project agreement.

7. Drainage, Grading, and Water Management

Drainage and grading services are designed to improve property conditions based on the agreed project scope and conditions observed.

Drainage performance may be influenced by rainfall intensity, soil composition, neighboring properties, underground conditions, existing infrastructure, and future property changes.

Unless expressly provided in a written agreement, Legacy does not guarantee that a particular project will eliminate all standing water, flooding, erosion, or future drainage issues.

Any specific performance commitments or warranties will be documented in the applicable project agreement.

8. Landscaping and Plant Materials

Landscaping projects may involve living plants, grass, sod, shrubs, and other natural materials.

The health and appearance of these materials may depend on watering, weather, soil conditions, seasonal changes, maintenance, and other factors.

Customers are responsible for following any care instructions provided after installation.

Any plant warranties, replacement commitments, or maintenance obligations will be established in writing.

9. Hardscapes and Outdoor Improvements

Hardscape and outdoor improvement projects may involve patios, walkways, retaining walls, and related structures.

Project specifications, materials, design approvals, and applicable construction requirements will be determined through the project agreement.

Customers are responsible for communicating intended uses and known property limitations.

Required permits, inspections, and approvals will be handled according to applicable law and the agreed scope of work.

10. Storm Cleanup and Emergency Services

Legacy may provide storm debris cleanup and priority property services, subject to availability and safe operating conditions.

Emergency or priority requests do not guarantee immediate response.

Service schedules may be affected by severe weather, hazardous conditions, equipment availability, road closures, or other circumstances beyond our reasonable control.

Legacy reserves the right to decline or postpone work when conditions create unacceptable safety risks.

11. Scheduling and Project Delays

Estimated start dates and completion timelines may change due to:

-Weather conditions

-Material availability

-Unforeseen property conditions

-Equipment or staffing limitations

-Customer-requested changes

-Permitting or inspection requirements

-Other circumstances beyond reasonable control

We will make reasonable efforts to communicate significant scheduling changes.

12. Pricing, Payments, and Additional Work

All prices are quoted in U.S. dollars unless otherwise stated.

Payment schedules, deposits, and accepted payment methods will be disclosed in the applicable estimate, invoice, or agreement.

Additional work requested outside the original project scope may require a revised estimate or written change order.

Customers are responsible for paying agreed charges according to the established terms.

13. Cancellations and Refunds

Cancellation and refund eligibility depend on the applicable project agreement, work already performed, materials ordered, and other legitimate project expenses.

Any nonrefundable deposits or cancellation charges will be disclosed as required by applicable law.

Customers should contact Legacy directly regarding cancellation or refund requests.

14. Discounts and Promotions

Legacy may offer promotional pricing or appreciation discounts for eligible customers, including qualifying first responders, active-duty military members, and veterans.

Discount eligibility, verification requirements, exclusions, maximum amounts, and expiration dates are subject to the terms displayed with each offer.

Discounts may not be combined unless expressly authorized.

15. Project Photographs and Testimonials

Legacy may document completed projects for operational, quality assurance, and portfolio purposes.

Public use of identifiable customer information, testimonials, or photographs will be handled according to applicable permissions and law.

Customers may contact Legacy with questions or concerns regarding the use of project photographs.

16. Website Content and Intellectual Property

The Legacy Property Services name, branding, website content, original photographs, and other protected materials are owned by Legacy or used with authorization.

Visitors may not reproduce, distribute, or commercially exploit protected website materials without permission.

17. Third-Party Services

Our website may use third-party providers for hosting, communication, analytics, payment processing, and other business functions.

Third-party platforms may maintain independent terms and privacy practices.

18. Website Disclaimer

We make reasonable efforts to maintain accurate and current website information.

However, website descriptions, service availability, pricing, and project examples may change.

Photographs and examples of previous projects illustrate individual work and do not guarantee identical results for every property.

19. Limitation of Liability

To the extent permitted by applicable law, Legacy is not responsible for indirect or consequential damages arising solely from use or temporary unavailability of its informational website.

Liability relating to actual property services will be determined according to applicable law and the relevant project agreement.

Nothing in these terms excludes liability or legal rights that cannot lawfully be limited.

20. Privacy

Our handling of personal information is described in our Privacy Policy.

https://legacypropertyservices.info/privacy-poilcy

21. Changes to These Terms

We may update these Terms of Service to reflect changes in our website, business operations, or applicable legal requirements.

Updated terms will be published with a revised effective date.

Existing customer agreements will remain subject to their applicable contractual terms.

22. Governing Law

These website Terms of Service are governed by the laws of the Commonwealth of Kentucky, United States, except where applicable law requires otherwise.

23. Contact Information

For questions about these Terms of Service, please contact:

Legacy Property Services LLC
Serving Greater Louisville and Kentuckiana

Phone: (502) 727-5138
Website: https://legacypropertyservices.info